Last Updated: March 18, 2025
 
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OR ACCESSING THIS SITE, CREATING AN ACCOUNT, OR PURCHASING PRODUCTS. Rugged Acres (“we,” “us,” or “our”) maintains this website (the “Site”) as a service to our customers and potential customers. By using the Site, you agree to comply with and be bound by the following terms of use (this “Agreement”). Review these terms carefully and check periodically for updates. If you do not agree, do not use the Site or purchase products.
 
1. Entire Agreement

This Agreement, including all Rugged Acres policies referenced, is the full agreement between Rugged Acres and you. It overrides any prior agreements or understandings about the Site, its content, products, or services. Any terms you add in orders or documents are excluded unless agreed in writing by an authorized Rugged Acres representative. We may amend this Agreement anytime, posting updates on the Site. Continued use after updates means you accept them.
 
2. Use of the Site

By accessing or ordering from the Site, you agree not to use it for anything unlawful, harmful, threatening, abusive, defamatory, obscene, or invasive of privacy, or that violates third-party intellectual property rights.
Accounts, Passwords, and Security
Some Site features require registration. You must provide current, complete, and accurate info. You’re responsible for keeping your data accurate and your password confidential. Notify us immediately of unauthorized account use. See our Privacy Policy for data use details. Rugged Acres isn’t liable for losses from someone else using your account.
Verifying Your Address
We may email you to verify account info accuracy for service or registration purposes.
 
3. Fraud

Accounts with false info or Agreement violations may be suspended or canceled without notice at our discretion.
Copyrights and Trademarks
Site content (graphics, design, etc.) is protected by copyright, trademarks, and other rights. Copying or redistributing, except as allowed, is prohibited. You gain no ownership rights from Site content.
 
4. Product Information and Colours

We aim to display product colors accurately, but monitor variations may affect what you see. Products are available while supplies last; some may not be in stores.
 
5. Errors, Inaccuracies, and Omissions

The Site may have typos or errors in product details, pricing, or availability. We can correct these, update info, or cancel orders anytime without notice, even post-submission.
 
6. Ordering and Purchase

Products on the Site are a non-binding catalogue. Prices are in AUD, GST-inclusive, excluding shipping fees (shown at checkout). Placing an order is a binding offer under this Agreement. We reject additional terms you propose.
 
7. Order Modification/Rejection

We may reject or modify orders before delivery for any reason (unavailability, pricing errors, payment issues). You’ll be notified via email. Refunds issued for rejected portions if charged.
 
8. Payment Types

Choose payment methods at checkout. You confirm credit card info is accurate. Third-party fees are your responsibility; extra charges (e.g., merchant fees) will be shown at checkout.
 
9. Delivery, Title, and Loss

Select delivery at checkout. We’ll aim to deliver to your specified address after payment. Delivery dates are estimates, not guarantees. You must accept and pay despite delays. Products are deemed delivered per carrier tracking. Title and risk pass to you on delivery.
 
10. Return Policy

Custom products aren’t returnable unless damaged/defective. Inspect items on delivery.
 
11. Consumer Law

Products include Australian Consumer Law guarantees. We limit liability to resupply, repair, or cost of repair, except for “major failures” under the Competition and Consumer Act 2010 (Cth).
 
12. Limited Right to Use

Site content is for personal use only, not resale or redistribution. Don’t use Rugged Acres content commercially elsewhere.
 
13. Privacy Policy

Our Privacy Policy is part of this Agreement. We may use your info per that policy.
 
14. Submissions

Ideas or content you send us become our property for unrestricted use without compensation.
 
15. Limitation of Liability

To the max extent allowed, Rugged Acres isn’t liable for indirect, incidental, or consequential damages from Site use, product issues, or data loss, except where Australian Consumer Law applies.
 
16. Disclaimer

The Site is “as is.” No warranties beyond Australian Consumer Law. Use at your risk.
 
17. Notices

Send notices to Rugged Acres via our Site contact form. We’ll notify you via Site posts or email.
 
18. Applicable Law

Governed by Queensland, Australia laws. Disputes go to Queensland courts. Claims must start within 1 year, unless Australian Consumer Law says otherwise.